Township Launches REPORT-IT-2-MTC CRM App

Township Launches REPORT-IT-2-MTC CRM App
Posted on 07/06/2021
Township Launches REPORT-IT-2-MTC CRM App

See a pothole that needs fixing? Recycling not picked up? Report the issue to Montclair by using our QAlert app– REPORT-IT-2-MTC – from QScend Technologies, Inc., an industry leader in web-based software for local and county governments.

REPORT-IT-2-MTC is a citizen request management (CRM) app that enables us to improve citizen service, increase efficiency and effectiveness, and measure performance.

REPORT-IT-2-MTC is available at our web portal at montclairnj.qscend.com/311 and as an app for mobile devices from the Apple App Store and Google Play.

Be sure to check the REPORT-IT-2-MTC Knowledge Base for answers to many of the questions our departments regularly receive. As we evaluate the various app inputs, we will continually expand the Knowledge Base to include more of the information that users seek.